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So SPA at Sofitel Vienna Stephansdom

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Wien, Austria

so-vienna.com
Wellness center· Day spa· Spa and health club

So SPA at Sofitel Vienna Stephansdom Reviews | Rating 4.4 out of 5 stars (7 reviews)

So SPA at Sofitel Vienna Stephansdom is located in Wien, Austria on Praterstrasse 1 im 5.Stock des SO/ Vienna Hotels. So SPA at Sofitel Vienna Stephansdom is rated 4.4 out of 5 in the category wellness center in Austria.

Address

Praterstrasse 1 im 5.Stock des SO/ Vienna Hotels

Phone

+43 1906169406

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

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E

Ela Baumgartner

very nice possibility for a little break from everyday life! Fitness room with different equipment, sauna, hammam and jacuzzi! Nice relaxing area with great view. Super friendly staff!

S

Sarah Gerweck

I’m afraid they are not up to the needs of a five star hotel. Despite my Shellac reservation, they did not have any Shellac remover and so could not do a Shellac manicure. They claimed this was because they botched my reservation, made several days in advance, which I discussed with them by phone earlier that day. When I complained that this left me with no recourse to go somewhere else due to the time and day, they asked if I wanted a facial instead. I got hotel management involved so they finally tried to find me an alternate location. After eating up an hour of my day, they sent me to a distant nail salon that did not have Shellac polish, did not know how to remove Shellac, and had visible hygiene issues. This spa wasted two hours of my time and left me annoyed. While I was enduring my protracted disappointment, another pair of guests walked out early while complaining and refusing to pay, claiming they were ignored and left waiting for an unreasonable amount of time. I left two stars rather than one because the staff were sweet: they are just in dire need of better management.

P

Peter Westman

A very Good Hotel, really recomend it. With excellent rooms and a very good breakfast at the 18 top floor. We had a super weekend here.

J

Jure Zibert

Staff is great, very polite and professional, but the spa is just bad. There are 2 small and bad turkish saunas, 2 nice jacuzzis, and one finish sauna which isn't even in the same place. Resting area is too warm, couches extremely uncomfortable by shape, just warm water to drink. The view is really nice, also the modern style is nice. It is obvious that the spa wasn't designed by someone who knows what a good spa is.

L

lazer portugal

Amazing customer service

J

Julian Trauer

Die Bilder haben mich getäuscht. Total unfreundliches und aufdringliches Personal, das versucht jedes Produkt zu verkaufen. Mit Handtücher wird wohl sehr gespart. Keinen Cent Wert!

M

Maja Djukic

Super schönes SPA! Sehr nette Mitarbeiter und die Massage die wir bekommen haben war klasse! Wir haben sogar Obst Platte und Prosecco bekommen. Es war sehr schön bei euch . Vielen Dank. Würde es auf jeden Fall weiter empfehlen!

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