Wien, Austria
Wr. Str. 26
N/A
+43 1797990
Wheelchair-accessible entrance
Customer unfriendly, formalistic approach. I had to cancel the whole delivery today, because they did not want to go 30 meters extra, as \they are not allowed to leave the car alone\. I really hope some more professional services will appear soon.
like
Very unfriendly staff! They just dont care about the customer!
They are rarely on time, my dishwasher came dented and a day too late, and now my new package could be anywhere while they stated it arrived at my place. Also worth noting the sexist comment one of the delivery men made about me getting a dishwasher.
Ok
Worst delivery service on earth. System broken sent us a message saying the package was suppose to be delivered on a SUNDAY. Ok, that is obviously not correct since no package delivery happens on Sunday in Austria. Customer service I called them to let them know that I stayed at home on Monday (after the Sunday failure) JUST because of the delivery. They said to me: I am sorry, the package cannot be delivered today because we have no more space left in the trucks, so, not possible today. Why are the allowed to even be a delivery company if their \trucks\ are too big for a package (TV) ? Are they using a regular car or what exactly is happening? They just don't keep their arrangements and it is just a lack of respect. Won't recommend. They don't even deserve a star.
God forbit you miss a call from them, you can never ever get in touch with them. When you call them back, somebody picks up the phone and turns it off imediatly
all went perfectly ok
Deli
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