Kaprun, Austria
Nikolaus-Gassner-Straße 40
N/A
+43 6606443300
Wheelchair-accessible car park
Nice room with amazing view . Clean and bed very good . Spending holiday there was a great decision ! Friendly staff !
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This review is about the customer experience and not about the place since Haus Tirol cancelled my reservation done through a well known booking site using the pretext that my card payment could not be processed (almost 3 months after I made the reservation). Even though my card had no issue, I updated the payment details and messaged the property to process it again. The result: reservation was cancelled with the same reason. The property could not be contacted by me nor by Booking using the phone numbers provided (both Austria and Czech Republic), did not send the proof of denied transaction to the Booking agent and my bank confirmed that there was no request for authorization on my card. I can only be glad that they cancelled it, since I prefer not to deal with businesses having this kind of values.
Before you read the other comments, please be aware that the Haus Tirol has got new owners half a year ago! So everything about the rooms and the location might still be accurate, but the breakfast must definitely have changed since then. Now to my impression: Our room was nice and clean and had a little balcony facing the main street (which isn't that much frequented in this town) with a great view onto the mountains (including Kitzsteinhorn). There is a public bus stop in front of the house and a good restaurant ('Dorfkrug') directly next to it. The center of the town is 5-10 minutes walking distance away. The only - but in my eyes huge - disadvantage is the breakfast. The coffee smelled awfully fishy and tasted exactly like that. Everything else on the breakfast buffet looked very artificial and wasn't presented very appealing. Not how I expect a breakfast in such a nice town. If you can choose, I suggest to book the room without breakfast and get it some other place in town. I would have given a third star if the new owners made it clear that this is a 'new' hotel. But making profit out of the old ratings and hiding this information somewhere on their homepage costs one star.
Nice pension, very clean. Friendly staff. Will definetely come back
Great place to rest after skiing/hiking/cycling. And the views is fantastic!
اقامه جميله في هالمكان عندهم مواقف خاصه امام السكن وخلفه وفيه حديقه جميله للسكن والموقع مريح جدا وانصح السكن فيه وبقوه صاحبه المكان محترمه ومتعاونه جدا يوم طلبت التمديد سوت لي خصم قوي
Sehr geile Pension super Leute sehr zufrieden sehr familiär. TOP
Velice čistý penzion. Příjemná paní provozní Ivana. Nádherné pokoje a ještě lepší snídaně. Ráno krásný výhled na ledovec a večer sauna přímo na zahradě penzionu.
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