Grödig, Austria
Oberfelstraße 24
N/A
+43 1599142030
Delivery
Wheelchair-accessible entrance
They are liars! I was waiting all day for my package and refreshing the Tracking page. At 5pm they updated the system saying they could not find me. Absolute lie, I did not leave the house and the doorbell works (I received a package from another company earlier in the day, so it definitely works). I will never use this company and in the future I will avoid purchasing anything from shops which use it.
like
Food delivery is for two weeks in their facility. Extreme slow customer support (over a week to get some response back). I got my package, but the procedure and wait time was just something else.
very helpful personnel
Basically this place is ok, but the telephone support is rather unfriendly One time I tried to have 2 packages delivered to an alternative address and they just sent one of them. Then I had to specifically drive there because the phone support wasn't willing to help. The on site personal was very friendly and helpful though. Overall I try to avoid getting packages delivered via UPS, mainly because there is no pickup location close to me.
My experience with UPS service is good. Package has arrived exactly on time and without any issues. Online live tracking of the package during the transit seemed to work good as well.
I waited at home for the delivery and was tracking the delivery through the Ups website. When I refreshed the tracking page after a while I was informed that I was supposedly not in when they tried to deliver the parcel. (No one rang my doorbell) I checked my mail box and I didn’t receive any paper regarding the delivery either. What a scam.
Dealt with them. Received a second bill from their Vienna office for almost the same amount since they claimed the weight was off (weighing was performed at the local office by their officer). I was not contacted if wanted to abolish the initial shipment or not nor of any issues with the intial billing. No help or customer service involved at any times. Moving forward I will make it a company policy to turn down any contract that involves engaging with UPS. Well done.
And they did it again.... Don't remember when UPS did deliver anything within the expected timeframe. They ALWAYS either just don't show up and let me collect, or CLAIM they showed up, ... and let me collect. This service is simply a SCAM!
Deli
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