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Interchange (Austria) GmbH.

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Wien, Austria

interchange.co.at
Money order service· Tourist information center· Currency exchange service· ATM· Bank· Money transfer service

Interchange (Austria) GmbH. Reviews | Rating 2 out of 5 stars (8 reviews)

Interchange (Austria) GmbH. is located in Wien, Austria on Stephansplatz 9. Interchange (Austria) GmbH. is rated 2 out of 5 in the category money order service in Austria.

Address

Stephansplatz 9

Phone

+43 15339622

Service options

Online appointmentsOn-site services

Accessibility

Wheelchair-accessible entrance

Open hours

...
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D

Daniel DPA

Very good prices & competent, friendly employees. Best money exchange service in Austria. I’m a customer since a long time.

K

K Fk

Fraud company that lie to customers at counter and pays tax free refund in by 30% lower rate. KEEP AWAY! Strictly not recommended. UPD. Answer to representative. When I've came to Interchange company counter you representative told me just about comiision of 3 euro per 1 bill . Tha is normal charge and I've accepted. After all paperworks I was given document to sign where my 612 euros are changed into (WOW) 591 USD. I was not asking about this exchange. I was not notified about this exchange. Just sign here and here. Moreover you workers told - Oh , of course we told you about US currency, trying to make me fool. BUT IT IS NOT TRUE. No one notified me about this forced exchange. I've asked to pay me in EURO currency, but they refused, and insisted in only US currency paid out with you '\wonderful\ exhange rate. So, don't try to fool people, you, fraud company. Look at your rating, it speaks for itself. It's a pity that there is no rating with negative value, you deserve it. Hope you will bankrupt ASAP.

M

Maysam Al Saeedi

not only me, all the employers make mistakes everyday and all of them working since years, the box files prove that but no one said that they made mistakes, because in this company I saw parties, each party embraces his affiliates, but I didn't belong to any party so you terminated my employment. By the way, not only me who posting negative reviews on Google but many customers as well and you know that very well.

A

ana besos

I send money using Western Union, in this place in Stephansplatz , fast, good service and friendly staff.

C

Clarentia Prameta Swasti

I have been here several times because I had no choice (the only one opens at this hour). If you do, by all means go somewhere else. Rude people (especially the woman), crazy rates. Instead of trying to help, if we have problems they would just be extremely rude, they really need to learn how to handle customers like an adult. Today is the last time I would ever go here. Would rather spend an hour driving somewhere else.

O

o breineder

unfriendly employee rejected to give service 20 min before their actual closing time

T

Tim Norman

They charge 10% under market rates, which is typical for money changers, but then they sneak in a commission without stating up front what they are doing (their only explanation when I asked why I was not given the full amount on the receipt was to point to the sign that says the cashier may have extra conditions and state that the extra condition is an extra commission). Total cost came out to around 20%. At least I was able to get my original money back. Will go elsewhere. There is a bank around the corner that charges better rates and no commission. Saved me 50. As to the business's reply, let me be clear that Nowhere on the posted screen is there any indication of any commission, only that extra conditions may apply. So apparently it was my fault for not asking what the extra conditions were ahead of time, nor were they ever disclosed until I made a complaint that the numbers on the receipt didn't add up.

S

Sanchir Enkh

Disgusting attitude towards tourists- way too slow and the worst experience I ever had. The man employee with glasses is terrible. We wanted tax free but he let other people who want to exchange in front of us so many times irregardless of our flight schedules whatsoever. That was too much. Disgusted. Response: I guarantee you that the vouchers were in my parents’ name, they were standing right next to the counter. Moreover, is letting other people in front of the line acceptable to you? All customers should be treated the same. Just because we were getting the tax refund, doesnot mean that other exchange customers are allowed to cut the line and receive the faster service than we do. Please be kind to send me your rules and regulations stating that some customers should get better treatment than the others! I appreciate it. Making an excuse just to defend your incompetent staff is not acceptable. We DID get our refund but we were not at all satisfied with your service. This is my review on your service and I strongly demand you to keep my review. This is my right and I want my review to be treated the same as other reviews.

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