Wien, Austria
Wienerbergstraße 11
N/A
+43 800888666
The absolute worst, avoid at all costs, choose Wien Energie or even start your own windmill it will be better than this provider. I am moving into a new apartment and the former renter contacted the provider to switch the contract to my name, to which the phone operator said it is no problem it can even be done online without hassle. To our surprise we got a different answer when the moving day came. Long story short I am without electricity 2 days now, freezing in my apartment without heating, all food in the fridge spoiled, have to shower in darkness, and all of this because it is so hard for the provider to send the contract to Wiener Netze (who told me that as soon as they receive the contract from Switch they can activate my electricity immediately). I would really like an explanation on why it takes 2 days to send one document ELECTRONICALLY! But I assume I will never get an answer as the customer service is useless, only giving you generic answers like \It will be done soon\, \We are doing our best\, and so on, without any real time or promise when this will be done. TL;DR: AVOID AVOID AVOID
like
Sehr schlechte Erfahrung, da kommen andere Rechnungen und am ende muss man viel mehr zahlen als bei anderen! Nicht zum empfehlen !
Super gelaufen, alles völlig unkompliziert!!!
unkompliziert, kompetent und günstig!
Deli
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